• Winning Has A Price: Michael Jordan

    1 Thought: The Michael Jordan Story and What It Really Costs to Be Great Everyone wants to win. They want the recognition.The success.The results. They want the moment. But very few people are willing to pay the price required to get there. Because winning — real winning — isn’t just about talent. It’s about sacrifice.It’s…


  • Banana Republic – Remember Why You Started

    1 Thought: Inspired by Wild Company: The Untold Story of Banana Republic. Remember Why You Started The Banana Republic Story and the Real Target of Your Work Every founder begins with a reason. Not a business plan.Not a growth projection.Not a spreadsheet. A reason. Sometimes it’s freedom. Sometimes it’s creativity. Sometimes it’s survival. But the…


  • Just Do It!… Then Do It Better! Act Before You’re Ready: The Power of Imperfect Action

    1 Thought: Familiar with the Onitsuka Tiger? How about Nike? Nike might never have been without the Tiger (my actual pair pictured). Highly recommend you read Shoe Dog, a well written book that breaks out how Nike came to be the leader in not only running shoes, but also so many other sports by just…


  • “I Know Who You Are”: Solving the Mystery of Exceptional Customer Experience

    1 Thought: In I Know Who You Are, Barbara Rae-Venter pulls readers into the gripping world of investigative genetic genealogy—a cutting-edge technique she used to help unmask the notorious Golden State Killer. At its core, the book is a story about solving mysteries through tiny, often overlooked details. Every surname, every snippet of DNA, every…


  • AI Friend or Foe?

    1 Thought: I recently was part of a hiring event. I was thrown off by a highly talented, charismatic potential hire. This lady had been with the same employer for over 15 years, grown revenue year over year, and had an attitude that showed no plans of stopping. For the sake of the blog we…