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“I Know Who You Are”: Solving the Mystery of Exceptional Customer Experience
1 Thought: In I Know Who You Are, Barbara Rae-Venter pulls readers into the gripping world of investigative genetic genealogy—a cutting-edge technique she used to help unmask the notorious Golden State Killer. At its core, the book is a story about solving mysteries through tiny, often overlooked details. Every surname, every snippet of DNA, every…
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Mastering the 5%: Elevate Your Business with Small Details
1 Thought: I noticed as a younger man how easy it was each day to just keep focusing and getting better at the things I was already doing well. I also noticed when I would make my daily task list that I would naturally knock out the tasks I was already most comfortable with doing…
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Strike the Root. Get Your Time Back and Win!
1 Thought: Too often we find ourselves trying to solve problems and fix isolated issues. Depending on your role specifically it could be a near full time job. I’m suggesting you stop reading for a moment and take a few minutes to right down a list of all the issues and problems you have fixed…
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Your Kids in the Workplace
1 Thought: The image above doesn’t seem that long ago for me, and in some ways it’s how we always see our children, but they do grow up, and they do it very quickly. I’m a father of 4, now adults, all in the workplace and thriving thank goodness. How do we prepare them for…
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Busy or Productive?
1 Thought: Before getting to the topic at hand I’d like to thank everyone for the amazing support with this new blog. This post is #20 which, I learned puts www.afew-things.com in the top 1%, based on sticking with it. Appreciate the likes, the comments and especially those of you that have chosen to take…
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Tackling a Problem!
1 Thought: The value of a good approach to solving a problem or challenge should not be overlooked. Problems are just that, problems, if you don’t slow down to understand their genesis, the impact it’s having currently, as well as its potential to grow. “A well defined problem is a problem half solved.” Adage attributed…
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So Much to Do; Too Much Time to Do It.
1 Thought: Ever crammed for a test when you were a youth? Ever surprise yourself and end up with a better than expected grade when you did? Fairly certain the answer is yes; not always I’m sure but more often than expected. The Parkinson’s Law is something I find fascinating, not simply on the surface,…
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Nothin’ But NET!
1 Thought: In the spirit of March Madness I was subliminally prompted to blog about something regarding a net I guess. The mind is a highly suggestible place. Net I feel is most simply defined by what is left after the work has been done. In basketball the practice has been put in, we’ve broken…
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After the Game the King and the Pawn Go in the Same Box
1 Thought: The inequality at the work place is out of control. This isn’t a race or gender blog but more so a focus on the “who you know” versus the “talent”. I always seek to first understand before placing judgement but have seen this over and over in my years in corporate America. So…